s7c77 Privacy Policy

1 Introduction and Scope

This Privacy Policy ("Policy") describes how s7c77 ("s7c77", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("Player", "User", "you") who access or use the s7c77 online casino and sports betting platform available at https://s7c77.io ("Platform").

This Policy applies to all personal data collected through the Platform, including data collected during account registration, identity verification, financial transactions, gameplay activity, customer support interactions, and use of our website. It applies equally to players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh.

By registering an account on s7c77 or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not accept the terms of this Policy, you must not use the Platform.

2 Data Controller Information

s7c77 operates as the data controller with respect to all personal data collected through the Platform. As data controller, s7c77 determines the purposes for which personal data is collected and the manner in which it is processed.

If you have questions about how your personal data is handled, or if you wish to exercise any of your data protection rights described in this Policy, you may contact us using the following details:

• Platform Name: s7c77
• Website: https://s7c77.io
• Data Protection Contact: [email protected]
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

All data-related requests and enquiries submitted to the above contact address will be acknowledged within 48 hours and resolved within 14 calendar days.

3 Personal Data We Collect

s7c77 collects the following categories of personal data, depending on the nature of your interaction with the Platform:

3.1 Account Registration Data

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify that you are 21 years of age or older)
• Email address
• Mobile phone number (used for OTP-based two-factor authentication)
• Residential address (city, district, and postcode)
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Copy of your Bangladesh National ID Card (NID) or passport
• Proof of residential address (utility bill, bank statement, or official correspondence dated within three months)
• Selfie or photograph for facial verification purposes (where required by our KYC provider)
• Proof of ownership of the payment method used (e.g., bKash or Nagad account screenshot)

3.3 Financial Transaction Data

• Deposit and withdrawal amounts and timestamps
• Payment method details (bKash number, Nagad number, bank account reference, card type — card numbers are not stored by s7c77 directly)
• Transaction reference numbers
• Account balance history

3.4 Gameplay and Betting Activity Data

• Game history, bet history, and wagering records
• Win and loss records
• Session duration and login timestamps
• Bonus redemption and wagering requirement progress

3.5 Technical and Device Data

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Referring URL and pages visited on the Platform
• Cookie identifiers and session tokens

3.6 Customer Support Communications

• The content of support tickets, live chat transcripts, and email correspondence
• Complaint and dispute records

4 How We Collect Your Data

s7c77 collects personal data through the following mechanisms:

4.1 Data You Provide Directly

The majority of personal data we hold is data you provide to us directly when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions. This data is submitted voluntarily by you in the course of using the Platform.

4.2 Data Collected Automatically

When you visit the s7c77 Platform, our servers automatically record certain technical data about your device and browsing session. This includes your IP address, browser type, operating system, the pages you visit, the duration of your session, and any referring URLs. This data is collected via server logs and cookies (see Section 8 for full cookie information).

4.3 Data from Third-Party Providers

s7c77 may receive personal data about you from trusted third-party partners in the following scenarios:

• KYC Verification Providers: Our identity verification partners may return verification results and risk scores associated with the documents you submit.
• Payment Processors: Payment service providers such as bKash and Nagad may share transaction confirmation data with us to reconcile deposits and withdrawals.
• Fraud Detection Services: Third-party fraud screening services may flag certain account activities or IP addresses, which we incorporate into our risk assessment process.

5 How We Use Your Personal Data

s7c77 uses your personal data for the following purposes. We will only use your data for a purpose not listed here if we have obtained your explicit consent or if we are legally required to do so.

• Account Creation and Management: To create, maintain, and manage your s7c77 player account, including processing logins, account settings changes, and voluntary account closures.
• Identity Verification (KYC): To verify that you are who you claim to be, that you meet the minimum age requirement of 21 years, and that your account is not being used for money laundering or fraud.
• Processing Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate financial records.
• Delivering Gaming Services: To provide access to casino games, live dealer games, slots, sports betting markets, and other Platform features.
• Responsible Gambling: To monitor gameplay patterns for signs of problem gambling, to enforce deposit and session limits, and to process self-exclusion requests in compliance with responsible gaming obligations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account compromise, and other security threats.
• Customer Support: To respond to your enquiries, resolve disputes, and process formal complaints.
• Legal and Regulatory Compliance: To comply with applicable legal obligations, including the retention of financial and identity records as required by law.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, design, and content of the Platform.
• Marketing Communications (with consent): To send you promotional offers, bonus announcements, and tournament notifications via email or SMS, where you have opted in to receive such communications.

6 Legal Bases for Processing

For each processing activity described in Section 5, s7c77 relies on one or more of the following legal bases:

7 Sharing Your Data with Third Parties

s7c77 does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate contractual data protection safeguards:

7.1 KYC and Identity Verification Providers

To complete the mandatory identity verification process, s7c77 shares copies of your submitted identity documents with accredited KYC verification partners. These partners are contractually prohibited from using your data for any purpose other than completing the verification requested by s7c77.

7.2 Payment Processing Partners

To process deposits and withdrawals, s7c77 shares transaction-specific data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. The data shared is limited to what is necessary to execute the specific transaction.

7.3 Game Technology Providers

s7c77 uses third-party game engines from providers including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe to deliver casino and live dealer games. These providers may receive your account identifier and session token to authenticate your gameplay session. They do not receive your financial or KYC data.

7.4 Fraud Prevention and Security Services

s7c77 employs third-party fraud detection services that analyse IP addresses, device fingerprints, and behavioural patterns to identify suspicious activity. Information shared with these services is used solely for the purpose of protecting the security and integrity of the Platform.

7.5 Legal and Regulatory Authorities

s7c77 may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where required to do so by law, or where such disclosure is necessary to protect the rights, property, or safety of s7c77, its players, or the public.

8 Cookies and Tracking Technologies

s7c77 uses cookies and similar tracking technologies to operate the Platform, to improve your experience, and to gather analytics data. A cookie is a small text file placed on your device by a website when you visit it. The cookies used by s7c77 fall into the following categories:

8.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function. They enable core features such as user authentication, session management, and security token validation. Without these cookies, the Platform cannot operate correctly. These cookies do not require your consent.

8.2 Functional Cookies

These cookies remember your preferences and personalise your experience on the Platform, such as your preferred language setting, display preferences, and last-used game category. Disabling these cookies will result in a less personalised experience but will not prevent you from using the Platform.

8.3 Analytics Cookies

s7c77 uses analytics cookies to collect aggregated, anonymised data about how players navigate and interact with the Platform. This data helps us understand which features are most popular, identify usability issues, and prioritise improvements. Analytics data is never used to identify individual players.

8.4 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please be aware that blocking strictly necessary cookies will prevent certain core features of the Platform from functioning. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

9 Data Retention Periods

s7c77 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

10 Your Data Protection Rights

As a registered player on s7c77, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected].

10.1 Right of Access

You have the right to request a copy of all personal data that s7c77 holds about you. Upon receipt of a verified access request, we will provide a structured summary of your data within 14 calendar days.

10.2 Right to Rectification

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Requests to correct account data (such as name spelling or address) must be supported by documentary evidence where relevant.

10.3 Right to Erasure ("Right to Be Forgotten")

You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you object to processing based on legitimate interests. Please note that this right is subject to overriding legal retention obligations — we cannot delete financial or identity records that we are legally required to retain.

10.4 Right to Data Portability

You have the right to receive a copy of personal data you have provided to s7c77 in a structured, commonly used, machine-readable format (such as CSV or JSON), and to transmit that data to another service provider where technically feasible.

10.5 Right to Object to Processing

You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis. You also have an unconditional right to object to the processing of your personal data for direct marketing purposes at any time.

10.6 Right to Restrict Processing

In certain circumstances — such as where you contest the accuracy of your data, or where you have objected to processing and a determination is pending — you may request that we restrict the processing of your personal data to storage only while the matter is resolved.

11 Children and Minors

The s7c77 Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the s7c77 account registration and KYC process.

If s7c77 discovers or is notified that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete all associated personal data to the extent permitted by our legal obligations, and return any funds held in that account to the payment method from which they originated.

12 Data Security Measures

s7c77 takes the security of your personal data seriously and has implemented the following technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction:

• TLS/SSL Encryption: All data transmitted between your browser and the s7c77 Platform is encrypted using Transport Layer Security (TLS 1.2 or higher).
• AES-256 Data Encryption: Personal data and financial records stored in our databases are encrypted at rest using AES-256 encryption.
• Two-Factor Authentication (2FA): Players are strongly encouraged to enable 2FA on their accounts. All internal administrative access to player data requires 2FA as a mandatory control.
• Role-Based Access Controls: Access to personal data is restricted to s7c77 staff and contractors who have a documented operational need to access it. Access is governed by the principle of least privilege.
• Regular Security Audits: Our platform infrastructure is subject to periodic security assessments, penetration testing, and vulnerability scanning by independent security specialists.
• Incident Response Plan: s7c77 maintains a documented data breach response plan. In the event of a data breach that poses a risk to player rights and freedoms, affected players will be notified promptly with details of the breach and recommended protective actions.

While s7c77 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are also responsible for the security of your own account credentials and must not share your password with any third party.

13 International Data Transfers

s7c77 operates primarily to serve players in Bangladesh. However, certain third-party service providers involved in platform operation — including KYC verification providers, game technology providers, and fraud detection services — may process personal data on servers located outside Bangladesh.

Where personal data is transferred to third-party processors located in other countries, s7c77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy. These safeguards include contractual data processing agreements that impose data protection obligations on the receiving party that are consistent with applicable data protection standards.

s7c77 does not transfer personal data to third parties in jurisdictions that do not provide an adequate level of data protection without first putting in place appropriate contractual or technical safeguards.

14 Changes to This Privacy Policy

s7c77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or operational requirements. When we make material changes to this Policy, we will notify registered players via their registered email address or via a prominent notice displayed within the Platform prior to the changes taking effect.

The effective date of the current version of this Policy is clearly stated at the top of this page and within the hero section above. We encourage you to review this page periodically to stay informed about how s7c77 protects your personal data. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

15 Contact and Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or to how s7c77 handles your personal data, please contact our data protection team using the following details:

• Email: [email protected]
• Subject Line for Data Requests: "Data Protection Request – [Your Username]"
• Subject Line for Privacy Complaints: "Privacy Complaint – [Your Username]"
• Response Time: Acknowledgement within 48 hours; full resolution within 14 calendar days
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

If you are not satisfied with our response to your data protection complaint, you have the right to escalate the matter through the appropriate legal channels available under applicable law in Bangladesh.